Once we got the bike together we liked it, but getting it assembled was a nightmare. My husband and I are both educated people, but these directions (loosely translated by the Chinese) are HORRIBLE. There are diagrams, but they barely look like the parts you have in front of you so are basically useless. The worst part is there are no instructions on how to install the tensioner. They really omitted that part from the instructions. We are in the process of contacting the company about this serious issue; as the bike sits now you can only pedal at one speed and are unable to adjust the tension. I certainly don’t expect this when I spend the money I did (over $500) on a piece of equipment. Another negative is the digital control panel. It’s about as low budget as they come; looks impressive, but is all but useless except for the clock. Overall, – very, very dissatisfied with the instructions and certain components, but the bike is nice and sturdy (its ONLY saving grace). If we can get the tensioner issue straightened out I’ll return to this review, revise it, and give the bike 4 stars. . . . . but even as I’m writing this I’m thinking “we shouldn’t have to go through all this distress when we spent that kind of money”. . . .
UPDATE: We contacted the LifeSpan dealer regarding the instruction issue. They were very helpful & responded to us quickly. One of the reps talked us through the missing part of the instructions and the tensioner is now installed correctly. The rep stated they are trying to get the instructions updated because they know they are terrible. Hopefully that happens soon. Anyhow, I’m very satisfied with the customer service and have revised my review to give the bike four stars.
Rating: 4 / 5

We bought this bike about a month ago. The delivery was early and in excellent condition. The bike was a small heavy but I had the delivery person place the box where we wanted to set it up. Assembly was a 4 step process – some assembly instructions were shown in the picture but not written out – but were moderately simple to figure out. I reckon having the written instructions would have taken out the guess work. The bike is very sturdy and we use it all the time. The show is very simple but has all the needed parameters.
Rating: 5 / 5

The bike is very stable and silent. Assembly was very simple. The bike has nice adjustments for the seat and handlebars. There was some hurt to the box but no hurt to the product when I unpackaged and assembled the bike. I would recommend this bike.

Rating: 4 / 5

Solidly built but heavy. Reasonably comfortable, not too hard to assemble, though the instruction diagrams aren’t the best. Seems like it will last a long time. Honestly silent. Excellent choice for the larger person.
Rating: 4 / 5

Bought this bike along with a treadmill (see other reviews). . . Wanted a bike that I could use to go along with my treadmill workouts. I bought this mostly becasue of the warranty and user weight. I was not looking for bells and whistles so this fit the bill. I do not use this as much ast the treadmill. It has very comfortable seat and is silent.
Rating: 5 / 5